We are here to answer your questions and help you find the right safety solutions for your family.
Whether you have questions about our services, need assistance with an existing account, or simply want to discuss your family's situation, our team is ready to help.
47 Victoria Street
London, SW1H 0EL
United Kingdom
Monday to Friday: 9:00 - 18:00
Saturday: 10:00 - 16:00
Sunday: Closed
Monitoring centre operates 24/7
47 Victoria Street, London
Most services can be installed within 5-7 working days of order confirmation. The home safety assessment can typically be scheduled within 3-5 working days, depending on your location.
Monthly services require a minimum commitment of three months. After this initial period, you can cancel with 30 days notice. The home safety assessment is a one-time service with no ongoing commitment.
Our monitoring services are available throughout England, Scotland, Wales, and Northern Ireland. Home safety assessments are currently available in most urban and suburban areas. Please enquire about coverage in your specific location.
All equipment is covered by our warranty for the duration of your service. If any device malfunctions, we will replace it at no additional cost and arrange installation if needed.
Request a free consultation and one of our advisors will contact you to discuss the best solutions for your family.
Request ConsultationResponse times for enquiries may vary during peak periods. Our monitoring centre operates continuously but administrative enquiries are handled during standard working hours. For emergency situations, please contact emergency services directly on 999.