Disardegne - Privacy Policy

Introduction

Disardegne is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our services.

Information We Collect

We collect information in several ways:

Information you provide directly: When you complete forms on our website, request a consultation, or contact us, you provide personal information such as your name, email address, and details about your enquiry.
Information collected automatically: When you visit our website, we automatically collect certain technical information including your IP address, browser type, operating system, and pages visited.
Information from service usage: If you become a customer, we collect information necessary to provide our services, which may include health-related data and activity patterns within the monitored property.

How We Use Your Information

We use your personal information for the following purposes:

To respond to your enquiries and provide customer support
To process and fulfil service requests
To provide our monitoring and safety services
To communicate with you about your account and services
To improve our website and services
To comply with legal obligations
To protect the safety and security of our users

Legal Basis for Processing

Under UK data protection law, we must have a legal basis for processing your personal data. Our legal bases include:

Consent: Where you have given us permission to process your data for specific purposes
Contract: Where processing is necessary for the performance of a contract with you
Legal obligation: Where we must process data to comply with the law
Legitimate interests: Where processing is in our legitimate business interests and does not override your rights
Vital interests: Where processing is necessary to protect someone's life

Data Sharing

We may share your personal information with:

Emergency services when required for your safety
Authorised family members or carers as designated by you
Service providers who assist us in operating our business
Professional advisors such as lawyers and accountants
Law enforcement or regulatory bodies when required by law

We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The specific retention period depends on the nature of the information and the purpose of processing.

Your Rights

Under UK data protection law, you have the right to:

Access your personal information
Rectify inaccurate personal information
Request erasure of your personal information
Restrict processing of your personal information
Data portability
Object to processing of your personal information
Withdraw consent at any time

To exercise these rights, please contact us using the details provided below.

International Transfers

Your personal information is primarily stored and processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place to protect your information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Disardegne
47 Victoria Street
London, SW1H 0EL
United Kingdom

Email: [email protected]

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.